Student Educational Technology Guides

Welcome...

To access canvas, simply click on the Canvas icon on your LJMU desktop computer, or navigate to https://canvas.ljmu.ac.uk then login using:

username@ljmu.ac.uk and your current LJMU password when prompted.

Check system status

Chat with Ash

If you can't find what you're looking for, or if you have a specific question, try our AI chat bot Ash. 

Chat with Ash

 

Canvas Help and Support

Canvas experts are available 24/7 to answer your questions, simply click on the help icon in the Canvas main menu to call or chat online, we've created a video to show you where. Also see:

 

LJMU IT Support

IT support can assist with a number of services, including but not limited to laptop loans, your computing account, and connecting to the network.

Support help pages

 

LJMU Software for Students

IT Services offers many software packages for LJMU staff and LJMU students to use at home. Availability varies between applications.

Software for students

Microsoft online courses

Get to grips with Microsoft Tools with interactive e-learning courses, tips and articles with beginner and intermediate level courses.

Microsoft e-learning courses

 

Access to IT

You may also find this guide helpful if you have limited access to IT.

Continuing to study with limited access to I.T.