Continuing to study with limited access to IT (Student Guide)

We live and learn in increasingly online and digitally interconnected spaces. This means that when we do have problems or limitations with access to IT it can feel quite limiting. The following few points can hopefully help you manage if you have short or longer term issues with regards access to IT.

Library Support

The Library is here to support you throughout your student journey, please chat with the Library for further help and support with course enrolments and other queries:

Ask the Library

Study Support

If you require any support with study skills, you may wish to contact Academic Achievement team.

Academic Achievement Team

IT Support

Whether you need to manage your LJMU IT account, resolve password issues or access all of the downloadable software available to you or chat with someone for help with IT.

Help with IT

Canvas Support

If you have a Canvas technical query, chat with a Canvas expert. All course content enquiries such as assignment due dates or missing content should be directed to your tutor.

Chat with a Canvas expert

General Guidance

Tell your personal tutor

Submitting your Assignment

Ask for an extension

What if I miss a lecture

Reduce distractions at home

What to do if you only have access to a mobile phone or tablet?

Update your operating system

Free up memory space

Download some Apps

Dont forget good old pen and paper

What if I have limited internet access?

Online participation

Downloading materials to your computer