The Teaching and Learning Academy are here to support you in your use of learning technologies such as Canvas and Panopto, to provide the best possible academic and digital experience for LJMU staff and students.

We want to work with you to develop tools that benefit you and your students. We're always working on new ideas, such as the Private Journal Tool and My Canvas Admin to help you take control and own your teaching space.

If you can't find what you are looking for, and need help with Canvas; get in touch with Canvas Support 24/7 by clicking on the Help tab after you've logged in.

Who are we?

The Teaching and Learning Academy help to support Staff and Students with Canvas and other Learning Technologies via the LJMU helpdesk. We can answer your Canvas related queries, deliver group training and regularly attend faculty drop-ins.

You can get in touch by raising a ticket on the helpme system.

Canvas Updates and New Releases

Canvas is updated on a regular basis, there are three updates every month. Most of the changes are background changes or bug fixes that do not affect the interface, but sometimes new features are brought in. The Teaching and Learning Academy test each update to ensure new changes have no unintended consequences and to disseminate new features to all Staff and Students. There are two types of updates:

Deploy Updates

Deploys happen on a Wednesday evening, every two weeks, and include smaller changes and bug fixes. There's a minimum of two deploy updates every month, but depending on the month, there are sometimes three.

Canvas Release

Canvas releases include enhancements and new features. Sometimes these are quite small, like the ability to view file attachments inline on your Canvas pages, and sometimes they can include substantial changes like the new Rich Content Editor. Canvas Releases happen once a month every third Saturday.

There are lots of ways you can get help: