How and when do I request accommodation?
Requesting student accommodation at LJMU is easy and is done via Applicant hub and cannot be done in any other way. You will need your UCAS or University ID and also the email address that you used to apply to LJMU in order to access the applicant hub and to submit your accommodation request.
Please note that you cannot submit a request for accommodation unless you have received and have Firmly accepted an offer from LJMU. If you have applied to university via UCAS, you must have accepted an offer from LJMU as your firm (first) choice. You can Firmly accept an offer in UCAS Track once you have received offers from all the universities to which you have applied.
When completing the accommodation request within the applicant hub, you have the option of adding an additional email address if you wish. If you do that, this will be the email address that your selected hall will use to contact you. If the email address that you used to apply to LJMU is from a school or college account, you must enter a personal email address here, such as Gmail or Hotmail. We cannot process your request for accommodation without a personal email address. You may also wish to go into your UCAS Track account and update your contact details to this personal email address, as this will ensure that you receive all relevant communications from LJMU.
All new LJMU students are guaranteed accommodation and we allocate rooms to students who have submitted a request and who have (by definition) already Firmly accepted an offer. Therefore, some halls and room types will inevitably sell out before the start of the academic year. Because of this we recommend that you submit a request as soon as you have firmly accepted an offer and made your choice of where to live.
Please contact the Accommodation Office if you have any concerns about how and when to request your accommodation.
'Book My Accommodation’ says ‘Closed’ – what do I do?
The usual reason for this is because you have not made LJMU your firm choice on UCAS.
Please log into UCAS Track to ensure that you have done this. If you cannot log into UCAS Track, you must contact UCAS.
Please note:
You cannot book accommodation without making LJMU your firm choice.
UCAS takes a few hours to update when a student has made their firm choice. If you have made LJMU your firm choice within the last 24 hours, you should be able to book later today.
The only way to book accommodation is via the LJMU Applicant Hub, we do not take bookings via any other means.
Please contact the Accommodation Office if you have any concerns about how and when to request your accommodation.
What happens after I submit my accommodation request?
All requests are checked to ensure they are complete and to confirm that you have made LJMU your Firm choice university. If your request is valid, we will transfer your details to the owner of your chosen accommodation and they will allocate you a room according to your preferences. We transfer student details every Wednesday morning and this includes requests received until 5pm on the preceding Tuesday.
The accommodation owner will contact you by email using the address entered on your request. In some cases you will be sent a tenancy agreement and related forms and in other cases you will be asked to log on to a booking system. It is important to note that this email will come from the accommodation owner and not from LJMU. You should follow the instructions and complete the booking within seven days, otherwise the room may be re-allocated to another student.
Please feel free to email the LJMU Accommodation Office at any time with any queries about the accommodation request process.
How can I cancel or change the accommodation that I requested?
Once you have submitted an accommodation request via Applicant hub, you cannot submit another request until you have cancelled the first one. In addition, you cannot change the Hall that you have requested until you have cancelled the first request. It’s easy to cancel your request by selecting the ‘cancel accommodation request’ option and selecting one of the reasons for cancelling – and you can then submit a new request. The LJMU Accommodation Office will inform the owner of your original accommodation that you wish to cancel and in due course you will be contacted by the owner of the new accommodation. Please contact the Accommodation Office before you cancel a request if you have any queries or concerns about your accommodation choices.
Does LJMU only reserve rooms for students with unconditional offers?
No, as long as you make LJMU your first choice university, the Accommodation Office will process your request for accommodation, regardless of whether you have a conditional or unconditional offer.
I have a conditional offer, so what happens if I don't meet the terms of that offer?
If you are unsuccessful in meeting the terms of your offer and are rejected by LJMU, your booking will be cancelled and any payment you have made will be refunded in full.
What happens if I book a room and I meet the terms of my offer but I change my mind about coming to LJMU or about going into accommodation?
For academic year 2025/26, the cancellation deadline for students who have met the terms of their offer is 5pm on Friday 29 August 2025.
When I completed my UCAS application form I indicated that I planned to live at home but I have changed my mind – is that a problem?
No, LJMU disregards this piece of information on your UCAS application and accepts accommodation requests from all students who have made LJMU their first choice university.
When I applied for my student finance I stated that I would live at home but I have changed my mind – is that a problem?
No, the Accommodation Office is not informed of the details of your application for student funding so you can complete our online request form even if you have said you will be living at home.
However students who live at home are entitled to a smaller maintenance loan and if you wish to take advantage of the larger loan, you need to inform the Student Loans Company (SLC) of your change of circumstances as soon as possible. It is important to note that when you apply for funding, you declare that you will inform the SLC of any change of circumstances. If you indicate to the SLC that you are going to live in accommodation but then decide to live at home instead, you must inform them immediately.
More information about student funding can be found on the GOV.UK website.
Will I need a guarantor? Who should that be?
In order to be eligible to pay rent in three equal instalments, UK students need to provide the details of someone who will act as their guarantor. The guarantor is usually a parent or guardian, but can be a sibling or a family friend, as long as the person named is also resident in the UK and is prepared to accept the obligations of being a guarantor. This means accepting that they are legally bound to pay any outstanding rent if you (the student) fail to do so for any reason.
The accommodation owner may need to verify the identity of the proposed guarantor and can refuse to accept any guarantor who cannot be located on the electoral roll. However they will not verify their residence status or income and so any adult UK resident is acceptable as a guarantor in most circumstances.
If you are a UK student but you don’t have someone who will act as your guarantor, please email the Accommodation Office for advice. It is sometimes possible to instruct the accommodation owner to waive the guarantor requirement but each case is considered on its own merits and requires further investigation by the University. If it is decided to waive the guarantor, the accommodation owner will not be told the reason they are being asked to do so.
Students from outside the UK do not need to provide the details of a guarantor because they are usually required to pay the full year's rent in advance of arrival. This includes students living in the Republic of Ireland, Gibraltar, the Isle of Man and the Channel Islands. If you are resident outside the UK but have someone in the UK who is prepared to act as your guarantor, it may be possible for you to pay in instalments: please contact the Accommodation Office for advice in this instance.
What will I need to do to secure my booking?
In order to secure your room, you should comply in full of the instructions sent by your accommodation provider. This will include signing and returning a tenancy agreement and additional documentation such as the guarantor form, although this may take place online. You will also be asked to make an initial payment of no more than £150 and to provide details of a bank account to be used to make the rent payments after you arrive at university.
It is important to note that if you have a conditional offer from LJMU but do not subsequently achieve the required examination results to study here, this initial payment will be refunded in full by your accommodation provider and the tenancy agreement will be cancelled by your accommodation provider.
I intend to make LJMU my insurance choice university, should I request accommodation?
No, we only process accommodation requests from students who have Firmly accepted their offer from LJMU and made us their first choice university. If you are holding an offer from us as your Insurance choice, you will not be able to submit a request via the applicant hub.
If you accept an offer from LJMU as your Firm choice and make a payment to secure a room, but subsequently decide to make us your Insurance choice, you may not be entitled to a refund of the deposit. If you initially take LJMU as your Insurance university but we subsequently become your Firm choice, you should submit a request via Applicant hub as soon as possible.
If LJMU is your Insurance choice university and your place here is confirmed when the exam results are released in August, you can request accommodation at that stage. Further details will be released when information about the Clearing period is published in the summer. In previous years, nearly all new students who took up a place at LJMU during the Clearing period were offered rooms in one of the Halls listed on our website.
I will be on holiday/travelling during the summer, how do I secure my accommodation?
To secure your accommodation, you or someone you trust can send in your accommodation request using Applicant hub as normal. Your chosen accommodation provider will contact you by email to either send a tenancy agreement to print, sign and return, or to ask you to log onto their booking system.
If you will not be able to follow these instructions at that stage, it is important that someone explains this and asks them to reserve a room for you. They may require that someone pays the initial payment on your behalf or they may wait until you return home, depending on their policies and the likely time that you will be away. Either way, you will need to sign the tenancy agreement as soon as possible when you return and make the payment if this has not been done.
I have been asked to attend an interview or audition, how and when can I request accommodation?
Auditions and interviews are held at LJMU for a limited number of courses and most of these take place in January, February and early March. We allocate rooms on a “first come, first served” basis but students can only send an accommodation request once they have received - and have Firmly accepted - an offer from LJMU. Therefore, it is possible that some students who are invited to interview or audition could miss out on their preferred hall if their offer arrives after we start to accept requests on Monday 7 April 2025.
To stop this happening, the last few rooms in each Hall will be reserved for these students and will only be allocated once the majority of interviews and auditions have been completed. Please note that this does not apply to the interviews for Nursing, Midwifery and Paramedic courses because these students are advised to stay in particular halls and enough rooms are set aside there to house all potential students.
I intend to come to LJMU for a Foundation course, am I able to request accommodation for my first year of study in Liverpool?
Yes, all Foundation students can request a room in a LJMU-affiliated Hall (those listed on this website) for their first year living in Liverpool. However, if you live close to the city, you may wish to commute during the first year and request accommodation for your second year of study instead. If so, you are likely to be sharing a flat with other students who have just arrived in the city and who will be at the same stage of their course as you. You can also request accommodation from LJMU for both of the first two years, but this is subject to some conditions. Please read the FAQ immediately below this one for further details on these conditions.
I am currently doing a Foundation year. Am I able to request a room from the LJMU Accommodation Office for my next year of study in Liverpool?
If you are studying on a Foundation course and you have not lived in a LJMU-affiliated hall in your first year in Liverpool, then you can request accommodation in a LJMU flat sharing with new students like any other new student. If you are studying on a Foundation course and you have already lived in a LJMU-affiliated hall, you can still request accommodation in a LJMU flat sharing with new students but in a limited selection of halls. In addition, the Accommodation Office reserves the right to contact your current hall owner for information about your behaviour and your payment record over the past year. For academic year 2025/26, we will not offer rooms in the following halls to Foundation students who have already lived in our accommodation: Copperas House, Grand Central, Hardman House, St Luke’s View and Horizon Heights. This list may be amended in response to changes in the availability of halls – please email the LJMU Accommodation Office for further information.
I am going to be studying a Degree Apprenticeship course. Can I request a room in halls from the LJMU Accommodation Office?
Unfortunately we cannot provide accommodation for Degree Apprenticeship (DA) students in our partner halls. The halls can only accept full-time students due to Council Tax rules and DA students are not classed as full-time. In addition, you will be working for an employer for most of the week and hence living in student accommodation is not a suitable environment.
If you require accommodation while undertaking a DA course at LJMU, you might find a suitable a room on the SpareRoom website, which is also a useful resource for staff and part-time students seeking accommodation.